Events Calendar

Download Event Flyer

As healthcare leaders, the patient experience is at the heart of what we do. It is a key element of providing excellent, safe care to our patients. Every interaction, the quality of our systems and process and the physical environment all impact on the experience for our patients.

This practical, virtual workshop will support you as a leader to:

• Build trust and improve the experience for patients and their carers
• Create an environment that is a better place to provide and receive care
• Improve the quality and safety of care for your patients
• Implement practical tools focused on the 3 P’s - People, Processes and Place
• Decrease complaints and build consistency in the patient experience

Register