What do I need?

  • Google Chrome web-browser on a desktop or laptop (Windows or MacOS) or on an Android tablet or smartphone. Safari web browser on an Apple desktop or laptop (MacOS) or iPad or iPhone OR the Healthdirect Video App (for Apple users)
  • A device (such as a PC, laptop, iPad or tablet) with camera, microphone and speakers
  • Reliable internet connection

How does it work?

1.) Health Professionals Log into Healthdirect (Google Chrome web-browser on a desktop or laptop (Windows or MacOS) or on an Android tablet or smartphone. Safari web browser on an Apple desktop or laptop (MacOS) or iPad or iPhone)

Health Professionals need to login to their Practice’s TRAC Aged Care Virtual Clinic on Healthdirect Video Call: https://vcc.healthdirect.org.au/login.aspx

2.) Residential Aged Care Facilities call the Health Professional using the Virtual Clinic links below (Google Chrome web-browser on a desktop or laptop (Windows or MacOS) or on an Android tablet or smartphone. Safari web browser on an Apple desktop or laptop (MacOS) or iPad or iPhone) 

Broken Hill 

Dubbo

Wentworth

Others

If needed, please download the troubleshooting reference information.