Help and support available through the Roadmaps Outreach program


The use and misuse of alcohol and other drugs can have devastating impacts on people, families and communities. Help and support is available for people struggling with substance use in the Western NSW region. It is important to reach out for support if you, or someone you know, is struggling to manage a substance use issue.

Help is here and available for free. Roadmaps – a free program delivered by Lives Lived Well and supported by funding from Western NSW Primary Health Network (WNSW PHN) – offers intensive rehabilitation support, including individual and group counselling, education sessions focussing on harm reduction and overdose prevention and referrals to other support services as required. The program runs for two sessions a week over six weeks.

Individualised attention and care are a main focus of the Roadmaps program. Clients entering the program will receive a comprehensive and personalised assessment, including a mental health assessment. The Roadmaps team will work with each individual to develop a care plan to set the best course of action in place. Over the six week program, Roadmaps counsellors and case managers can help people with education and awareness, setting goals and developing strategies, relapse prevention and access to support services and community.

The Roadmaps program supports adults aged over 18 from western NSW, in particular Dubbo, Gilgandra, Nyngan, Warren, Coonamble and Wellington. Clients can either refer themselves or be referred by a third party. Roadmaps services people in the Western NSW region, with the team based in Dubbo. Referrals are easy and can be made by emailing or calling 0429 927 714.

Lives Lived Well is a not-for-profit organisation dedicated to inspiring people and communities to live their life well. They are committed to supporting people affected by alcohol and drug or mental health concerns, believing that with the right support, people can change their lives.

WNSW PHN are delighted to support this important program to help the people and communities of western and far west NSW. WNSW PHN is dedicated to improving the health outcomes of our population and works with partners to improve coordination of care so that people can get the right care in the right place at the right time.

(Pictured L-R: Deanne Healey (Lives Lived Well Team Leader), Alby Ryan (Lives Lived Well Drug & Alcohol Worker), and Sue Williamson (Lives Lived Well Roadmaps Program Coordinator)