NSW Health Amber Alert - Response & Escalation Framework
Given the current context of local transmission, NSW Health has advised LHDs / SCHNs to escalate to a moderate risk level (Amber).
This requires all health workers to wear a surgical mask if they are within 1.5m of patients. Patients are also required to wear a mask, where possible.
This advice applies to hospital and community health settings and came into effect on Friday 24 July 2020.
RACFs are encouraged to refer to the following information:
MESSAGE FROM NSW HEALTH SECRETARY, ELIZABETH KOFF
COVID-19 INFECTION PREVENTION AND CONTROL RESPONSE AND ESCALATION FRAMEWORK
COVID-19 INFECTION PREVENTION AND CONTROL AMBER ALERT POSTER
Amber Alert FAQs
How to Wear a Face Mask Poster
More RACF-Specific Resources
Managing COVID-19 in the First 24 hours
WHEN YOU CAN AND CANNOT WORK
RACF Infection Prevention & Control
Outbreak Management Summary
DoH Protocol to Support Join Management in RACFs
COVID-19 Guidelines for Outbreaks in RACFs
COVID-19 - CDNA NATIONAL GUIDELINES FOR PUBLIC HEALTH UNITS
COVID-19 MANAGEMENT FLOWCHART
Guidance for symptom monitoring during the COVID-19 outbreak
NSW Health Secondary Triage Information for RACFs
NSW Health Secondary Triage Information - for Healthcare Workers and GP's
NSW Health Secondary Triage - Information for Residents and their Families
Aged Care Quality and Safety Commission Risk-Based Regulatory Response
Statement from Ms Janet Anderson PSM - Significant growth in regulatory activities relating to aged care in the context of COVID-19
RACF Support from Western NSW LHD
Visitors & Quality Care
Supporting safe, quality care for aged care consumers during visitor restrictions
Information for Families and Residents on Restricted Visits
FAQ's - Restrictions on entry into and visitors to aged care facilities
SUPPORTING VISITS AND CONTACT WITH FAMILY FOR INPATIENTS IN THE LAST DAYS OF LIFE
HEALTHCARE VISITING GUIDE: ENABLING FAMILY PRESENCE DURING COVID-19
Aged Care Visitor Access Code
An Industry Code for Visiting Residential Aged Care Homes during COVID-19 has been released by aged care peak bodies and consumer advocacy organisations.
The Code creates a nationally consistent approach that ensures residents can receive visitors while minimising the risk of spreading COVID-19. The Code was finalised after public consultation with consumers and aged care providers.
The Code includes the respective rights and responsibilities of providers, residents and visitors. It also outlines that residential aged care services should allow residents to meet their visitors in a way that minimises the risk of COVID-19 being introduced or spread within a residential facility.
Access the Code here
Security of tenure During COVID-19
Security of tenure for residents within an aged care facility differs during COVID-19.
If there is an instance of confirmed COVID-19 or suspected cases of COVID-19 in an aged care home, or where a resident wishes to return to an aged care home while suffering from or suspected to be suffering from COVID-19, there may be a need to temporarily move a resident to another room within a facility, or in some circumstances to a different care location.
These circumstances differ from the usual principles described in the User Rights Principles, as it would likely be considered an emergency situation in accordance with the principles.
If an aged care facility is not suitable for the isolation of a resident with COVID-19, the Public Health Orders require that person to travel directly to a suitable place to reside in until they are medically cleared. Compliance with the Public Health Orders would, therefore, permit residents to be moved to other appropriate care locations temporarily. The decision of whether an aged care facility is suitable is made by the State or Territory Public Health Unit in consultation with the aged care provider, resident and their family.
If a resident needs to be moved, this move should be made on a temporary basis in consultation with the resident and their family, and preferably with the resident’s agreement.
In situations, however, where an aged care facility wanted to permanently move a resident to a new room or out of the facility, then normal security of tenure arrangements apply during the COVID-19 pandemic.
Access Security of Tenure & User Rights Principles here
Emergency Leave for Aged Care Residents
Emergency Leave Information for Providers
Emergency Leave Information for Residents
While the Department continues to encourage service providers to accept clients in need of respite where safe to do so, all services must comply with social distancing measures. Please also review infection control measures and social restriction requirements to ensure client safety during the COVID-19 pandemic.
infection control measures
social restriction requirements
Information for Residential Respite Providers
Staff Working Multiple Assignments & Facilities
Guidelines for Staff Working Multiple Assignments and Facilities